Refund Policy

Our Guarantee.

If you are not completely satisfied with any of our products, at any time, for any reason, we will replace the product or refund the full purchase price immediately without question. We have complete confidence in our products. We just ask that you let us know within 30 days of receipt. To be eligible for a return, we require that you return the product in its original form of packaging accompanied by it's packing slip.

There are certain situations where only refunds are not granted:
- Any item that is returned more than 30 days after delivery
- Only regular priced items may be refunded, unfortunately SALE items cannot be refunded.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@flapjacked.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@flapjacked.com and send your item to: FlapJacked, 960 W. 124th Ave. Suite 100, Westminster, CO 80234, USA.

Shipping
To return your product, you should mail your product to: FlapJacked, 960 W. 124th Ave. Suite 100, Westminster, CO 80234, USA

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.