Frequently Asked Questions

General Inquiries

WHERE CAN I FIND YOUR PRODUCTS?

Check out our Locations page for the most up-to-date list of retailers carrying FlapJacked products. You can also order our products through our online store.

ARE YOUR PRODUCTS AVAILABLE IN CANADA?

Yes, we are available through select retailers throughout Canada. To find a store close to you, check out our Locations page.

WHAT PROTEIN SOURCE DO YOU USE?

We proudly use only Whey Protein Isolate exceeding 92 percent protein, with very little lactose and fat. Whey is one of the purest and most efficacious forms of protein that is very quickly absorbed into the body and has a high concentration of branched-chain amino acids (BCAAs). We also use a Non-GMO Pea Protein Isolate containing 80 percent protein that is lactose-free, low in fat, high in BCAAs and easily digestible.

DO YOU SHIP INTERNATIONALLY?

We're sorry - at this time we do not offer international shipping.

Protein Pancake & Baking Mix

ARE YOUR PANCAKE MIXES GLUTEN-FREE?

Our pancake and baking mixes are not gluten-free. We use gluten-free ingredients with the exception of our oats and are not certified at this time.

ARE YOUR PANCAKE MIXES TREE NUT FREE?

No. All of our pancake and baking mixes contain coconut flour, which is considered a tree nut under FDA regulations. Our Banana Hazelnut mix contains hazelnuts.

ARE YOUR PANCAKE MIXES FREE OF GMO'S?

All of our pancake and baking mixes use ingredients that do not contain GMOs.

HOW MUCH IS ONE SERVING?

The serving size reflects a measurement of dry mix only (before water is added). One serving is one level (not packed) 1/2 cup. We suggest using a scale to measure out 53 grams.

HOW MUCH WATER DO I USE?

Each mix uses different mix:water ratios. For Buttermilk and Banana Hazelnut, use 1 cup mix (2 servings) with 2/3 cup cold water. For Cinnamon Apple and Carrot Spice, use 1 cup mix (2 servings) with 3/4 cup cold water. Once mixed, let sit for 3 minutes to allow the batter to thicken.

MY PANCAKES AREN'T COOKING IN THE MIDDLE. WHAT CAN I DO DIFFERENTLY?

FlapJacked pancakes do not cook like regular pancakes. They require low heat to cook, therefore they take longer. The hotter the pan, the more they will stick, burn and not cook all the way through. The batter may be slightly too thin. Try adding an extra tablespoon of mix to thicken up the batter. Make sure that you let the batter sit for 3-5 minutes as directed (the longer the better).

WHY ARE MY PANCAKES STICKING TO THE GRIDDLE?

Make sure that you are using a non-stick pan or seasoned cast iron griddle. Lightly grease the pan you're cooking in. The more fat (butter, oil, etc.) used, the more the pancakes will stick. If you think you overdid it, just wipe the surface with a paper towel and you'll be ready to cook. A light hit of cooking spray works best! Remember that FlapJacked does not cook like regular pancakes and they require low heat to cook. The hotter the pan, the more they will stick and not cook all the way through.

WHAT OTHER INGREDIENTS DO I NEED?

Our mixes were designed not only for great nutrition but also for convenience. All you need is water and a griddle.  You can use milk or any liquid of choice. Our favorite alternatives are almond milk or club soda.

CAN I USE FLAPJACKED TO MAKE WAFFLES?

Yes, you can make waffles! We suggest you add an egg in place of some of the water and decrease the amount of liquid overall. (You also add 5g Protein!) See instructions on the back of the package.

CAN I USE THE MIX FOR BAKING?

YES! You can substitute your basic flours for FlapJacked in most recipes. FlapJacked has developed many recipes from donuts, banana bread and cookies to casseroles and pizza crust! Check out the endless options on our recipe collection page.

Mighty Muffins With Probiotics

ARE YOUR MIGHTY MUFFINS GLUTEN FREE?

Yes! FlapJacked Mighty Muffins are certified gluten-free.

ARE YOUR MIGHTY MUFFINS TREE NUT FREE?

The following Mighty Muffins do NOT contain tree nuts:

  • Cinnamon Apple Mighty Muffin
  • Double Chocolate Mighty Muffin
  • S'Mores Mighty Muffin
  • Maple Pumpkin Mighty Muffin
Please check the ingredients label if you purchase one of the flavors not listed above, as they may contain nuts.

 

ARE YOUR MIGHTY MUFFINS FREE OF GMO'S?

All of our Mighty Muffins use ingredients that do not contain GMOs.

HOW MUCH IS ONE SERVING?

One serving is 1 container (55 grams). Once mixed with water, one serving will make one large muffin.

CAN I MAKE A SMALLER PORTION OF THE MIGHTY MUFFIN?

Yes, you can! If a whole muffin is too much, we suggest making half a muffin. Simply, pour half the muffin mix into a plastic bag to save for later and cook the rest using 1/8 cup of water instead of 1/4 cup. When you're ready to make the saved batch you can use a microwave-safe coffee mug.

MY MUFFIN CAME OUT SOUPY. HOW MUCH WATER DO I USE?

Follow the instructions on the side of the package or to be accurate, use 1/4 cup of water and mix thoroughly. The batter should be thick.

WHAT OTHER INGREDIENTS DO I NEED?

Our Mighty Muffins were designed not only for great nutrition but for convenience. All you need is water and a microwave.

WHAT IF I DON'T HAVE A MICROWAVE?

The Mighty Muffin was developed for cooking in a microwave, however; If no microwave is available, the muffin may be baked in a muffin pan. Pour dry mix from container into the dish, stir in 1/4 cup water (add an additional 1TBSP for Cinnamon Apple flavor), spray a muffin pan with non-stick spray or insert muffin liners, pour batter into two even muffins and bake in a pre-heated oven at 350 degrees for 11-12 minutes. Time may vary.

Protein Smoothies With Greek Yogurt

ARE THE SMOOTHIES SAFE FOR MY KIDS?

Our smoothies are recommended for ages 6+ months. Unless your child has a dietary restriction or allergy, they are a perfectly safe and healthy form of beneficial nutrition. Some of the same ingredients used in our non-GMO smoothies are used in infant formulas and common Greek yogurts.

ARE THE SMOOTHIES SHELF STABLE? HOW LONG?

Yes, our smoothies are shelf stable for 18-months.

WHY ARE THE SMOOTHIES BETTER THAN A PROTEIN SHAKE?

FlapJacked Smoothies not only taste better than a protein shake but are made with real Greek yogurt powder and are nutritionally dense to supply your body with essential nutrients that we often overlook. Not only do your taste-buds benefit, but your body will thank you for the 860 mg dose of Omega-3 fatty acids and 500 cfus of gut-healthy probiotics to support immune health as part of a balanced diet and healthy lifestyle. Drink to your health!

WHAT IS A SUPERFOOD AND WHY DO I NEED IT?

The dictionary term for Superfood is “a nutrient-rich food considered to be especially beneficial for health and well-being;” however; it is not a scientific term. Superfoods are thought to have extra-large doses of vitamins and minerals that can help us live a longer, healthier life. ?? We are proud to add a dose of Acai, Green coffee bean extract and/or flax seed to each serving! Each of these three ingredients have different properties. Green coffee bean extract has a higher level of chlorogenic acid, ACA has very good levels of antioxidants, Vitamin A, Vitamin C and Calcium and Flax has high levels of Omega 3 fats, Vitamin B1 and Copper.

IT HAS COFFEE BEAN EXTRACT. HOW MUCH CAFFEINE IS IN IT?

While there is no caffeine directly added to any of our products, our Milk Chocolate Smoothie naturally contains trace amounts of caffeine from cocoa powder. This smoothie has approximately 6 mg of caffeine. The exact amount of caffeine in cocoa powder varies according to cocoa suppliers. In general, however, the U.S. Department of Agriculture reports that each tablespoon of cocoa powder contains approximately 12 mg of caffeine. -- not a lot, but it can affect those with sensitives. A cup of regular coffee has approximately 95-200 mg of caffeine while decaf coffee contains between 2-12 mg.

ARE THE SMOOTHIES DAIRY FREE?

No. The main ingredients are Greek yogurt powder and whey protein isolate, which are both dairy products.

ARE THE SMOOTHIES GLUTEN FREE?

Our smoothies are not gluten-free. We use gluten-free ingredients and are not certified at this time.

ARE THE SMOOTHIES ALL NATURAL? ARE THEY ORGANIC?

Yes, the smoothies are all natural. Based on the FDA, the term “natural” means that nothing artificial or synthetic has been included in, or has been added to, a food that would not normally be expected to be in that food.

No, the smoothies are not organic.

WHAT ARE "NATURAL FLAVORS"?

Natural Flavor is flavoring derived from a natural source. Our natural flavors are derived from natural ingredients such as apples and vanilla. Some Natural Flavors used (not in all products) include Maltodextrin (a natural starch) as an anti-caking agent to ensure it’s free-flowing properties, but are minimal (.01%). Our natural flavors do not contain additives and are GMO-free.

WHY DO YOU USE SUGAR AND STEVIA?

We use a little bit of real cane sugar to sweeten and enhance the flavor of the Greek yogurt powder. Stevia is used to complete the sweetness without the added calories.

IS CANE SUGAR BETTER THAN REGULAR SUGAR?

Most of the sugar in the world comes from two sources: sugar cane and beets, as it is easily extracted from both and both contain large quantities of sucrose in fact 99.95% sucrose. The .05% difference is due in part to the fact that sugar cane and beets are different plants with different chemical makeups grown in different environments. Pure cane sugar is non-GMO while most sugar produced for the world is made from beets produced with GMO’s. While cane sugar (in our opinion) tastes cleaner, both offer a great deal of sweetness. We simply choose the cleaner version.

ARE ALL YOUR INGREDIENTS SOURCED FROM THE U.S.?

We do our best to source most of our ingredients from the US; however, some ingredients that Americans enjoy the benefits of (such as Stevia, Coffee Beans, Acai berries) are not grown in the US and must be imported.

HOW MANY CALORIES DOES 8 OZ OF MILK ADD?

That depends on the brand and % of milk fat your milk of choice contains. We recommend 2% Milk which adds approximately 122 calories, 5g of Fat, 12 carbs, 12g sugar and 8g protein.

IT HAS COFFEE BEAN EXTRACT. HOW MUCH CAFFEINE IS IN IT?

While there is no caffeine directly added to any of our products, our Milk Chocolate Smoothie naturally contains trace amounts of caffeine from cocoa powder. This smoothie has approximately 6 mg of caffeine. The exact amount of caffeine in cocoa powder varies according to cocoa suppliers. In general, however, the U.S. Department of Agriculture reports that each tablespoon of cocoa powder contains approximately 12 mg of caffeine. -- not a lot, but it can affect those with sensitives. A cup of regular coffee has approximately 95-200 mg of caffeine while decaf coffee contains between 2-12 mg.

CAN I USE WATER/COCONUT MILK/ALMOND MILK/COCONUT WATER INSTEAD OF MILK?

Although we recommend 2% milk, other milk alternatives are suitable. They will be thicker and will require a longer mixing time. If using water, reduce the liquid to 6oz to retain a thick, frothy consistency. (They taste best with milk).

HOW MANY POLYUNSATURATED FATTY ACIDS (OMEGA-3S) ARE IN THE SMOOTHIES AND WHERE DO THEY COME FROM?

Polyunsaturated fats can have a beneficial effect on your health when eaten in moderation and when used to replace saturated fat and trans fat in your diet. There is no determined amount published by the FDA, but the consensus seems to be that 10%+ of your caloric intake should come from Polyunsaturated fats or around 500 mg of Omega 3 intake per day. Our Smoothies contain 860 mg of polyunsaturated fatty acids per serving. The polyunsaturated fatty acids come from nutrient-dense flax seed.

Protein Cookie & Baking Mix

WHAT ARE THE MACROS/NUTRITIONAL INFO FOR PREPARED COOKIES?

In prepared cookies, 6 tbsp butter and 2 eggs add:

  • 40 Calories
  • 3.5 Fat
  • 0.5 Sat Fat
  • 2.0 Protein
CAN I PREPARE AHEAD OF TIME?

Yes! Simply bake as directed and store in an air-tight container or baggies and enjoy for up to one week. Cookies can also be frozen for up to 3 months.

ARE PROTEIN COOKIES SAFE FOR KIDS?

Yes! Children need a balance of carbs, protein and healthy fats like adults do, But children often crave carbs due to growth so hiding a little protein in their favorite treats will help curb their hunger later on. All ingredients are natural and 100% gmo-free!

HOW MUCH IS ONE SERVING?

One serving is 2 cookies.

ARE YOUR PROTEIN COOKIE MIXES GLUTEN-FREE?

Our protein cookie and baking mixes are not gluten-free. We use gluten-free ingredients and are not certified at this time.

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